Recently I had the rare opportunity to look inside the contact centre behind the world’s 4th largest fitness chain: GoodLife Fitness.

And if you’re someone who has anything—and I mean ANYTHING—to do with your organization’s contact centre, like I said, you and your contact centre will be seriously disadvantaged if you remain in the dark about these incredible tips, tricks and secrets.

Whether you’re managing your contact centre directly or in some way, shape or form, dependent on the service it provides to your organization, such as marketing, customer experience, and so on….

As long as you have a vested interest in the success of your contact centre, then:

This is for YOU!

So, are you ready to begin unraveling the success secrets behind Canada’s most prominent fitness chain?

Well then, just click the thumbnail below to take peek.