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Canada's Top Unified Communications and Call Center Consultants

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  • Call Center Consulting
    For a Better Call Centre Experience

    We help organizations who are looking to improve their call center with new technology, better processes and training for their staff.

  • Unified Communications Consulting
    For Better Communications

    If you are thinking about Voice-over-IP, Unified Communications or replacing your phone system then consider this proven methodology.

  • Telecom and Mobility Cost-Savings
    Better services and more features for less than you pay now.

    Thinking it’s time to perform an audit of your services, we’ve got the experience, proven processes and tools. To learn more.

  • Enterprise Telephone Administration System (ETAS)
    For Better Vendor/Carrier Management

    For a better way to manage your voice, data, mobility and vendor contracts, then consider our simple software solution (30-Day-Free-Trial) .

Working with Nielsen IT has taken the complexity and effort out of dealing with our telecom vendors. Their expertise and experience enabled them to quickly identify substantial savings opportunities so that we have confidence that we are only paying for the services we are using and that our rates are appropriate and competitive...
Randy Bennett, Mgr. of IT Infrastructure & Operations
City of Burlington

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