Canada's Unified Communications & Call Center Consultants

Scam/Fraud Alert: We do not sell any products or equipment directly to consumers, nor do we have any partnerships with businesses that do. If anyone is claiming to be partnered with Nielsen IT and trying to sell you products or equipment, do not move forward with the purchase. If you are a victim of fraud please contact your local authorities to file a report and/or report the incident to the Canadian Anti-Fraud Centre toll free at 1-888-495-8501.

Call Centre Consulting
Better Call Centre Experience

We help organizations who are looking to improve their call centre with new technology, better processes and training for their staff.

Unified Communications Consulting
Better Communications

If you are thinking about SIP trunking, or transitioning to a cloud alternative consider this proven methodology.

Telecom and Mobility Cost-Savings
Better services and more features for less than you pay now.

Thinking it’s time to perform an audit of your services, we’ve got the experience, proven processes and tools.

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Better Vendor/Carrier Management
For a better way to manage your voice, data, mobility and vendor contracts, then consider our simple software solution.
The Canadian Telecom CHALLENGE
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FACT: Canadian organizations pay some of the highest standard telecom rates in the world!

This unfortunately is something that business leaders have no control over. What business leaders can control is limiting the extra fees and chargers many organizations continue to pay in addition to already high prices.
The Carriers have created a complex web of billing and reporting systems which makes it difficult for customers to easily manage and reconcile their bills and services each month.
Do you have doubts about your monthly service provider charges? To learn more about what we do and how can help please contact us.

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