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We help organizations who are looking to improve their call center with new technology, better processes and training for their staff.

Unified Communications Consulting

For Better Communications

If you are thinking about Voice-over-IP, Unified Communications or replacing your phone system then consider this proven methodology.

Telecom and Mobility Cost-Savings

Better services and more features for less than you pay now.

Thinking it’s time to perform an audit of your services, we’ve got the experience, proven processes and tools. To learn more.

Enterprise Telephone Administration System (ETAS)

For Better Vendor/Carrier Management

For a better way to manage your voice, data, mobility and vendor contracts, then consider our simple software solution (30-Day-Free-Trial) .

Launched in 1999, Nielsen IT Consulting Inc. has been a leader in helping organizations achieve breakthrough results for their telecommunication investments. Exclusively focused on Contact Centre, Unified Communication, Audits and Telecom Expense Management System (ETAS).

30 DAY- ETAS (ENTERPRISE TELECOM ADMINISTRATION SYSTEM) is the most comprehensive Software as a Service (SaaS) system that provides oversight to organizations that find themselves in a multi-vendor/multi-site situation. ETAS saves time by automating reporting, easy visibility into your spending saves money.

Canada's Top Unified Communications and Call Center Consultants

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