For customers that prefer “on-site” customized training solutions for their PureCloud TM contact center, look no further.We have developed training materials and can provide personalized training for both agents and supervisors. Our services can be delivered direct to your staff or as a “train-the-trainer” environment.
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Launched in 1999, Nielsen IT Consulting Inc. has been a leader in helping organizations achieve breakthrough results for their telecommunication investments. Exclusively focused on Contact Centre, Unified Communication, Audits and Telecom Expense Management.