We’re a consulting firm based in London, Ontario that specializes in Unified Communications and call center solutions since 1999. We work with organizations across Canada.
We can help you if you want better communications, a better call center, or you just want to cut your telecom and mobility expenses.
The solutions we recommend vary by vendor because we’re free of any bias and we select only what’s best for your unique needs.
We are the developers of ETAS (Enterprise Telephony Administration System) a Software as a Service (SaaS) specifically designed for organizations that want a more efficient and economical way of managing monthly cost.
We are a member of MISA, we participate and support their annual conferences.
Our president Emily Nielsen is the Canadian representative for Genesys Consultant Executive Advisory Board.
CODE OF ETHICS
Independent Consulting is core to our business which means there is no concern for a “conflict of Interest”.
At Nielsen IT Consulting Inc. we have built our business on providing our clients non-bias consulting services. We are able to do that because we do not have financial interest in service providers, manufacturers and/or integrators. Doing so would put us in conflict with our ability to be objective in our recommendations to our clients. This practice is core to our business and what makes us different.
We can do what other or few players in the industry do, which is act without conflict for our clients “purchasing decisions”.
MEET THE TEAM
ABOUT NIELSEN IT CONSULTING INC.
Emily Nielsen launched Nielsen IT Consulting in 1999. A consulting firm focused on helping organizations achieve breakthrough results using Contact Centre and Unified Communication technologies. If you’d like such rewarding/innovating results you’re encouraged to contact Emily by calling 519-474-0372 or using this website's contact form.