Since 1999, Nielsen IT Consulting Inc. has been committed to providing thoughtful and independent advice and recommendations based on our clients’ unique requirements. The core foundation of the Nielsen consulting team, Emily Nielsen and Paul Van Dam, have worked together for 20 years. Emily and Paul have collaborated on hundreds of projects, providing expertise in this changing field of telecommunications, unified communications, and contact centres. Both understand the marketplace, product offerings and that any one product or service does not fit everyone!
Together, they are recognized and respected within the supplier community for their knowledge and professionalism.
While working with several clients on their IT and telephony needs, both recognized the need to have a better way of managing their carrier bills. Having access to hundreds of client’s invoices over the years, they routinely observed the overspending of services for both wireline and mobility services. In general, this overspending is caused by the carriers complicated billing methods, automated contract renewals, confusing descriptions of services and no incentive for the carrier to provide advice on how to reduce spending. Unfortunately, the customer is left on their own to manage and scrutinize their own billing.
Together they developed and launched ETAS (Enterprise Technology Administration System) a TEM (Telcom Expense Management) product with a fresh perspective on how to better manage enterprise networks and realize monthly savings.
Click here to learn more about ETAS