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Contact Center Technology: Do you really need a contact center?
Telecom Billing Optimization: The ONE Thing No One Else Will Tell You About
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Testimonial: TLC Landscape Professionals Share Their Experience With Nielsen IT Consulting Inc.
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For customers that prefer “on-site” customized training solutions for their PureCloud TM contact center, look no further.We have developed training materials and can provide personalized training for both agents and supervisors. Our services can be delivered direct to your staff or as a “train-the-trainer” environment.
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ABOUT NIELSEN IT CONSULTING INC.

Launched in 1999, Nielsen IT Consulting Inc. is an independent consulting firm who has a reputation for helping organizations achieve breakthrough results for their telecommunication investments. Exclusively focused on Contact Centre, Unified Communication, Audits and Telecom Expense Management.

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