7 Reasons Why Unified Communications Projects Fail

Many enterprise sized IT projects have a high rate of failure. I’ve seen reports suggesting that the failure rate can range anywhere from 60-80%. In my role as a consultant,

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Unified Communications Strategic Planning [Part 8]: Final Thoughts

The planning and implementation of a Unified Communications (UC) system provides IT the opportunity to think and act strategically, to gain recognition as business leaders, and to add value to

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Unified Communications Strategic Planning [Part 7]: Infrastructure Assessment

Prior to deploying an IP based Unified Communications solution, it is critical to assess your current environment and to understand how a UC solution will impact your data network. Your

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Unified Communications Strategic Planning [Part 6]: Identifying UC Applications

Yesterday, at a client vendor presentation, I was reminded once again how confusing Unified Communications (UC) licensing models can be to clients trying to understand their options. Therefore, in today’s

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