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Bring Nielsen On As An Advisor To Guide You Through Your Phone System Replacement Project

Are You Replacing Your Organization's Phone System & Don't Know Where to Start?

Whether your phone system is nearing end-of-life...

Or whether it just needs to be replaced to meet the demands of working from anywhere with any device due to mandated lockdowns...

Replacing your organization's phone system is a time-consuming endeavor and costly investment decision IF the wrong system is chosen and improperly deployed.

Whatever your reasons are, clients usually bring us on to help, guide, and advise them through this major purchasing decision from beginning to end.

If you bring us on, we often start by determining the needs of your users and outlining a Strategic Plan. Once we've identified and documented these needs and formulated your Plan, we create a thorough Request for Proposal designed to solicit a variety of solutions from our vast vendor network.

Once we've received all of these proposals, we help you select the best suited telephony solution among them by analyzing and scoring each offering with our time-tested matrix and framework.

Once we've come to a collective purchasing decision, clients often engage us to guide their organization and the phone system vendor in a roll-out of this new system: doing our best to ensure that your new phone system is properly deployed, on-time and within budget.

Furthermore, once your new phone system is deployed, the challenge then becomes getting your end-users to adopt these new tools and new ways of working. We can assist with this, too.

If you are in the process of replacing a phone system, defining your organization's needs, or comparing vendor solutions, book an Advisory Call with us:

“We recently engaged Nielsen to help us select a new phone system, and I am very glad we did. From discovery interviews with our staff through creation of the RFP, to advising us on the pros and cons of the various offerings, Nielsen’s involvement allowed us to make a timely, informed decision. If you need a new phone system and don’t know where to start, do yourself a favour and call Nielsen.”

STEVE CARFAGNINI

IT Services Supervisor 
ONECARE Home and Community Support Services

ABOUT NIELSEN

Launched in 1999, Nielsen IT Consulting Inc. has lead organizations towards breakthrough results with their telecom investments. Specialists in Unified Communications, Call Centre, Telecom & Mobility Cost-Saving Programs and SaaS developer: Enterprise Technology Administration System).
If you want to have Nielsen as an active partner in your organization to advise you through your telecom and call centre challenges and opportunities:
© 2021 Nielsen IT Consulting Inc. All Rights Reserved. Privacy Policy.

ABOUT NIELSEN

Launched in 1999, Nielsen IT Consulting Inc. has lead organizations towards breakthrough results with their telecom investments. Specialists in Unified Communications, Call Centre, Telecom & Mobility Cost-Saving Programs and SaaS developer: Enterprise Technology Administration System).
If you want to have Nielsen as an active partner in your organization to advise you through your telecom and call centre challenges and opportunities:

© 2021 Nielsen IT Consulting Inc. All Rights Reserved. Privacy Policy.