Whether your phone system is nearing end-of-life...
Or whether it just needs to be replaced to meet the demands of working from anywhere with any device due to mandated lockdowns...
Replacing your organization's phone system is a time-consuming endeavor and costly investment decision IF the wrong system is chosen and improperly deployed.
Whatever your reasons are, clients usually bring us on to help, guide, and advise them through this major purchasing decision from beginning to end.
If you bring us on, we often start by determining the needs of your users and outlining a Strategic Plan. Once we've identified and documented these needs and formulated your Plan, we create a thorough Request for Proposal designed to solicit a variety of solutions from our vast vendor network.
Once we've received all of these proposals, we help you select the best suited telephony solution among them by analyzing and scoring each offering with our time-tested matrix and framework.
Once we've come to a collective purchasing decision, clients often engage us to guide their organization and the phone system vendor in a roll-out of this new system: doing our best to ensure that your new phone system is properly deployed, on-time and within budget.
Furthermore, once your new phone system is deployed, the challenge then becomes getting your end-users to adopt these new tools and new ways of working. We can assist with this, too.
If you are in the process of replacing a phone system, defining your organization's needs, or comparing vendor solutions, book an Advisory Call with us: