Have you grabbed your copy of Contact Management Magazine’s Summer issue yet? If you haven’t, then frankly, you’re missing out. Here’s why: Recently I had the rare opportunity to look inside the
For customers that prefer “on-site” customized training solutions for their PureCloud TM contact center, look no further. We have developed training materials and can provide personalized training for both agents and supervisors. Our services can be delivered direct to your staff or as a “train-the-trainer” environment.