GET CONNECTED

Helping our clients bridge the gap between business & technology since 1999.

Move Your Organization Forward with Unified Communications

Join us April 9, 2015 for a one-day educational event that will enlighten both business and IT leaders of the importance of unified communications in their business transformation strategy.

Learn more

Who We Are

Nielsen IT Consulting Inc. is an IT & telecom consulting firm based in London, Ontario. We help forward thinking organizations change the way they communicate. Our passion is to find and implement the best suited communication solution—telephony or mobility—that complements the needs of your organization.

Our approach and recommendations result in the seamless transformation of your organization’s communication systems and an improved ability to communicate. We make the transition from legacy telecom systems to modern telecom systems—such as Voice-over-IP and Unified Communications—successful, within budget and delivered on time.

Our Clients

 

What’s New

One Day Unified Communications (UC) Seminar|London, Ontario April 9, 2015

We are delighted to be working with the County of Middlesex to deliver a one day business-focused event on the benefits of UC and the common pitfalls to avoid. Joining us are two of our clients, the City of Brantford and Humber College who will share their own experiences with…

London Roundhouse – New Office Update

We are excited to be one of the two technology companies moving into a new development project known as the London Roundhouse. The Roundhouse has been used for different purposes over the years but originally was built in 1887 as a Michigan Central Railroad. Although our firm is not technically…

What is Good Customer Service?

Many organizations today still believe that the best customer service is achieved through live answering of calls. This includes main numbers, call centres and other answer positions within the company. It is interesting to note that in the majority of these companies, customers are not satisfied with the service provided…

ALS Ice Bucket Challenge

http://youtu.be/hTOpyr4J9lU Emily Nielsen, President of Nielsen IT Consulting Inc. took the ALS Ice Bucket Challenge this afternoon after being nominated by Nielsen IT employee, Brian Whitelaw (you can watch his video here). Emily nominated Joe Duncan from Avaya, John Keating from Cisco, and Tom Lang from Mitel. You have 24…